Home / Services / Software Enhancement & Support

24.04.2025 | 2 minute read

Software Enhancement & Support

Supporting and enhancing your software matters. Why? It will extend the lifespan of your software, adapt and improve your existing workflows by using knowledge gained from the use of the software. The results are improved user experience, reliable systems and reduced downtime and technical debt.

What we offer:

  • Feature Enhancements – Add new functionality to meet changing user demands;
  • Bug Fixes – Resolve issues quickly to ensure a stable experience;
  • Stack Translation - Translate existing solution to modern tech stacks;
  • Performance Tuning – Optimize speed, memory usage, and system response time;
  • Ongoing Maintenance – Scheduled checkups, health monitoring, and support.

FAQ

Software enhancement involves adding new features, improving performance, and adapting existing systems to meet updated business requirements or user expectations.

Software support is the process of offering technical solutions to assist in solving software problembs. The support is handled by an agent who is often a software developer.

Help desks handle basic problems and concerns. Software support is tech support that requires expertise for complicated solutions.

Maintenance regards fixing specific issues and set time frames. Software support, however, is a continuous process.

Yes. We routinely work with third-party or legacy software, analyzing the existing codebase and infrastructure before making improvements or providing ongoing support.

We recommend regular maintenance — typically quarterly — to fix bugs, apply security patches, and roll out feature updates. This helps reduce downtime and technical debt over time.

Our plans typically include bug resolution, performance monitoring, system updates, and technical support. We can customize plans based on your business needs.

We start with a technical audit to understand your current system. From there, we recommend a clear roadmap for improvement, whether that’s updates, refactoring, or full support.